How to Use PhysicianConnect | Patient Referrals | UC Davis Health

PhysicianConnect is a secure, web-based version of UC Davis Health’s Epic system. It provides real-time access to shared patient records and supports communication with UC Davis Health teams.

Key features:

• View upcoming appointments and current admissions
• Place referrals and check referral status
• Order labs and imaging
• Create new patient records
• Send secure In Basket messages

Access is available to:

• Referring providers and their staff
• Clinical partners with a treatment relationship
• Administrative and support staff (e.g., utilization review)
• Other approved entities (e.g., attorneys, release of information (ROI) copy agencies, research monitors)

• Referring providers and staff: Complete a Physician Connect Portal Access Agreement
• Non-referring entities: Access is granted through a sponsorship process

Register to use PhysicianConnect

Each organization designates a Provider Administrator who can:

• Grant access to new users
• Update roles
• Revoke access

You can request access in three ways:

• Send an In Basket message through PhysicianConnect (recommended)
• Email: roi@health.ucdavis.edu
• Fax: 916-734-2126 (on official letterhead)

What to Include in Request

• Patient name, date of birth, and gender
• UC Davis MRN # (if available)
• Your office name, address, and phone number
• Subject line: “This is a STAT Access request for PhysicianConnect”
• Reason for access/request

Timing

STAT requests are processed within 30 minutes during business hours

After-hours Urgent Access

If a patient chart is needed after business hours, please call our 24/7 Help Desk.

Call 24/7 Help Desk: 916-734-4357 (916-734-HELP)

For password resets, one-on-one training, system errors or issues, or to close your account:

Call 24/7 Help Desk: 916-734-4357 (916-734-HELP)

Access the user guide and training materials the PhysicianConnect portal.