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Check Referral Status and Update Records | Patient Referrals | UC Davis Health

How to Check Status or Update a Referral

You can track the status of your referral in several ways and update records based on the referral method you used.

  • Contact the Specialty Care Clinic

    To check the status of your referral, call the requested specialty clinic directly.

    Find clinic and contact information
  • Use Online Tools to Check Status

    PhysicianConnect

    • Log in or register
    • View referral status in the comments section
    • Send messages to UC Davis Health referral teams

    Care Everywhere Referral Management (CERM)

    • Log in to your Epic EHR 
    • Open the patient’s referral in Epic
    • Check the comments section for updates
    • Send messages to UC Davis Health referral teams

    Direct Messaging and 360X Referrals

    • Use direct secure messaging to communicate with UC Davis Health referral teams
    • 360X provides real-time status monitoring in your EHR system
  • Submit Additional Records or Authorization

    Important: Review Specialty Referral Guidelines before submitting to ensure all required records and authorized codes are included.

    Options based on referral method you used:

    • Electronic referral form: Submit directly to the specialty care clinic: Find clinic and contact information
    • PhysicianConnect: Attach additional documents in the comments section of patient’s referral
    • CERM (Epic): Attach additional documents to the comments section of patient’s referral
    • 360X Referrals: Attach additional documents to a follow-up referral message for the patient’s referral in your EHR
  • Send Non-Referral Records

    For medical records, test results, or documents not tied to a referral, send to our Health Information Management (HIM) virtual file room at UC Davis Health.

    Include:

    • Patient full name
    • Date of birth
    • Address, phone number, or medical record number
    Send email to HIM Virtual File Room

Have Questions? Need Referral Help?

Our Physician Referral Center is available Monday-Friday, 8 a.m.-5 p.m. to answer your referral questions.

Call 800-4-UCDAVIS

Need Help Getting Started With Us?

Get in touch with our physician referral liaison team. We’re here to help with the referral process.

View services and team