Provider Resources
All documents are in PDF format. Access to certain links may require logging into the UC Davis Health Intranet. For questions, please email
EPIC Instructions for Providers
- Placing Requests for Interpreters in EPIC (internal only)
- Documenting Interpreter Use (Nurses) (internal only)
- Medical Interpreting Services Operation Details (internal only)
- Rescheduling / Cancelling Your Request (internal only)
- Selecting Language in the Demographics Screen (internal only)
Contact Medical Interpreting
- Medical interpreters are available in-person Monday through Friday from 8 a.m.-5 p.m. After 5 p.m., Monday through Friday, contact the hospital operator at 916-734-2011 for interpreting assistance.
- To request an interpreter, please enter your request in Epic in the Unit Manager, the DAR, the search field or call 916-734-2321.
- Spanish language interpreters are available in the hospital seven days a week from 8 a.m.-7 p.m. by calling Vocera 916-734-0775 and asking for Spanish Interpreter.
- American Sign Language (ASL) requests for deaf and hard-of-hearing patients are placed in Epic or by contacting the ASL coordinator at 916-734-6104.
- On-call interpreters are available Monday through Friday from 5-10 p.m. and on weekends through the hospital operator.
Instructions for Providers
- Best Practices on Partnering with Interpreters (PDF)
- Extended Care Video Visit Instructions (internal only)
- How to Contact Deaf Patients (internal only)
- Language Services Criteria (internal only)
- Martti Language List (internal only)
- Video Interpreting On-Demand Training (internal only)
More Information and Resources
- Bilingual Skills Assessment (internal only)
- Free phones available (internal only)
- Medical Interpreting Services poster (PDF)
- Patient Language Identification Card (PDF)