Conflict Competence for Physicians: Conflict Management Basics

Upon completion of this module, learners will be able to:

  1. Identify how conflict progresses;
  2. Learn how to effectively use the three-step model for engaging with conflict;
  3. Apply conflict management tools in a healthcare environment;

» 0.25 CME Credits are available for this course.

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Conflict Competence for Physicians: Conflict De-Escalation and Conflict Styles

Upon completion of this module, learners will be able to:

  1. Learn tools for de-escalating conflicts;
  2. Understand the five conflict styles;
  3. Apply appropriate conflict styles to conflicts in a healthcare environment;

» 0.5 CME Credits are available for this course.

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Professionalism for Faculty and Residents

Upon completion of this course, learners will be able to: (1) Describe professionalism and professionalism lapses; (2) Review current conceptualizations of professionalism lapses; (3) Discuss challenges involved in identifying professionalism lapses; (4) Explore underlying factors that may contribute to professionalism lapses; (5) Consider options for responding to professionalism lapses, including available supports and resources.

» 0.5 CME Credits are available for this course.

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Race and Medicine in Clinical Practice

Upon completion of this course, you will be able to: (1) Define race, racism and anti-racism; (2) Discuss the history of race as a social construct; (3) Explain how race is used in medicine (often incorrectly); (4) Distinguish race as a social construct from genetic populations with shared ancestry; and (5) Identify methods of practicing anti-racism in medicine.

» 0.5 CME Credits are available for this course.

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