Conflict Competence for Physicians: Conflict Management Basics

Upon completion of this module, learners will be able to:

  1. Identify how conflict progresses;
  2. Learn how to effectively use the three-step model for engaging with conflict;
  3. Apply conflict management tools in a healthcare environment;

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Conflict Competence for Physicians: Conflict De-Escalation and Conflict Styles

Upon completion of this module, learners will be able to:

  1. Learn tools for de-escalating conflicts;
  2. Understand the five conflict styles;
  3. Apply appropriate conflict styles to conflicts in a healthcare environment;

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Professionalism for Faculty and Residents

Instructors: Laura Kenkel, M.D. and Dan Ragland, Ph.D.

Upon completion of this course, learners will be able to:

  1. Describe professionalism and professionalism lapses;
  2. Review current conceptualizations of professionalism lapses;
  3. Discuss challenges involved in identifying professionalism lapses;
  4. Explore underlying factors that may contribute to professionalism lapses;
  5. Consider options for responding to professionalism lapses, including available supports and resources.

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UC Davis Financial Literacy for Faculty

The UC Davis Financial Literacy for Faculty Series is only available to UC Davis Health employees. Sign-in to the UC Learning Center to access the individual course modules.

Communication and Optimal Resolution (CANDOR)

This series will consist of two asynchronous modules. The first will serve as a refresher for all physicians and staff about the CANDOR program, and the second will serve as a just-in-time reminder to physicians and staff when a sentinel event occurs. 

Details coming soon.

Stress Management and Resiliency Training for Healthcare Professionals (SMART)

This 8-session evidence-based program was developed at Massachusetts General Hospital and will help you build self-care practices to reduces stress, regain a sense of control, and enhance your quality of life. 

The program is being offered online, via Zoom on the following Friday afternoons from 12-1 p.m.

January 23 and 30, 2026
February, 6, 13, 20 and 27, 2026
March 6 and 13, 2026

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Addressing Professionalism Lapses with Learners

The goal of this course is to provide program directors and other faculty with methods to best support residents and fellows experiencing challenges in communication and/or professionalism. Utilizing elements of motivational interviewing and SMART goals the course introduces a coaching conversation structure that can help the program director and trainee constructively consider feedback together.

December 8, 2025, 12-1:30 p.m.

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How to Run a Well Team

This live workshop offers team strategies to impact the culture of wellness, individual resiliency, and clinical care by running a "well" team. Participants will be provided with strategies that support the well-being and professional development of the team members with the ultimate goal of supporting the flourishing of clinical teams through a combination of didactics and interactive case studies.

Details coming soon.

Race and Medicine in Clinical Practice

Upon completion of this course, you will be able to: (1) Define race, racism and anti-racism; (2) Discuss the history of race as a social construct; (3) Explain how race is used in medicine (often incorrectly); (4) Distinguish race as a social construct from genetic populations with shared ancestry; and (5) Identify methods of practicing anti-racism in medicine.

» 0.5 CME Credits are available for this course.

Training Link for CME Credit  Training Link